Position Summary

Connected Business Technologies is seeking an experienced Fibre Technician to install, splice, terminate, test and maintain fibre optic infrastructure for business and residential clients.

The successful candidate must be self-motivated, technically skilled, customer-focused, and able to work independently while maintaining high installation standards.

Key Responsibilities

Installations

• Install Fibre-to-the-Home (FTTH) and Fibre-to-the-Business (FTTB) services.
• Install indoor and outdoor fibre cabling.
• Install and terminate fibre distribution boxes.
• Install customer premises equipment (ONTs, routers, etc.).

Fibre Splicing

• Perform fusion splicing on single-mode fibre.
• Prepare and terminate fibre optic cables.
• Build and maintain splice closures.
• Ensure all splice losses meet industry standards.

Testing & Fault Finding

• Conduct OTDR testing.
• Perform Optical Power Meter testing.
• Identify and repair fibre faults.
• Troubleshoot connectivity issues.
• Complete quality assurance testing.

Maintenance

• Repair damaged fibre infrastructure.
• Perform preventative maintenance.
• Attend emergency call-outs when required.
• Maintain accurate installation records.

Customer Service

• Communicate professionally with customers.
• Provide installation updates.
• Ensure work areas are clean and safe.
• Deliver excellent customer service.

Minimum Requirements

• Minimum 2 years Fibre Technician experience.
• Experience with FTTH and FTTB installations.
• Own reliable vehicle (Essential).
• Own Fibre Fusion Splicing Machine (Essential).
• Experience using OTDR and Optical Power Meter.
• Valid South African Driver's Licence.
• Ability to work at heights when required.
• Computer literate.
• Good communication skills.

Preferred Experience

• Fibre network rollouts.
• FNO installations.
• Residential fibre deployments.
• Business fibre installations.
• Structured cabling.
• Wireless networking.

Tools Required

• Own Fusion Splicing Machine.
• Own Fibre Cleaver.
• Own Basic Fibre Tool Kit.
• Own Reliable Vehicle.

Key Competencies

• Strong technical troubleshooting skills.
• Attention to detail.
• Problem-solving ability.
• Excellent communication.
• Time management.
• Professional appearance.
• Self-motivated.
• Customer-focused.
• Reliable and trustworthy.
• Ability to work independently.

Key Performance Indicators (KPIs)

• Successful installations completed.
• Quality of fibre splicing.
• First-time installation success rate.
• Fault resolution time.
• Customer satisfaction.
• Safety compliance.
• Installation quality audits.

What We Offer

• Competitive remuneration.
• Ongoing fibre projects.
• Professional working environment.
• Growth opportunities.
• Supportive technical team.
• Training and development opportunities.

Who We're Looking For

You are someone who:

• Has a passion for fibre networking.
• Takes pride in quality workmanship.
• Works safely and efficiently.
• Can solve technical problems independently.
• Represents the company professionally.
• Enjoys working with customers.
• Is dependable and punctual.

Apply Now

Position Summary

This role suits an ambitious, entrepreneurial individual who thrives on results and enjoys building relationships with business owners and decision-makers.

You will focus on growing revenue while leveraging our established products, systems, and operational support.

Key Responsibilities

Business Development

• Identify new sales opportunities across multiple industries.
• Prospect and engage with business owners and decision-makers.
• Build and maintain a healthy sales pipeline.
• Develop strategic partnerships and referral networks.
• Attend networking events and industry functions where applicable.

Sales

• Conduct client meetings (online and in person).
• Understand client pain points and business challenges.
• Present Connected Business Technologies solutions professionally.
• Prepare quotations and proposals.
• Negotiate pricing within company guidelines.
• Close new business opportunities.
• Meet or exceed agreed sales targets.

Relationship Management

• Develop trusted long-term client relationships.
• Follow up with prospects consistently.
• Ensure excellent customer experience throughout the sales cycle.
• Identify upselling and cross-selling opportunities.
• Work closely with existing clients to uncover additional business needs.

Market Research

• Monitor competitors and industry trends.
• Identify new markets and opportunities.
• Provide feedback to management on customer requirements.
• Assist in developing new products and service offerings based on market demand.

CRM & Administration

• Keep CRM records updated.
• Maintain accurate sales forecasts.
• Record all customer interactions.
• Prepare weekly pipeline reports.
• Track sales performance and opportunities.

Collaboration

• Work with technical teams during project handovers.
• Assist in developing marketing campaigns.
• Provide customer feedback to improve products and services.
• Contribute ideas that improve operational efficiency.

Products & Services You Will Sell

The successful candidate will represent a wide range of technology solutions including:

• Business Automation
• AI Solutions
• CRM Systems
• Cloud Hosting
• Managed IT Services
• Business Connectivity
• Website Design & Development
• Digital Marketing
• Cybersecurity Solutions
• VoIP Telephone Systems
• Business Software
• Workflow Automation
• Email Solutions
• ERP & Accounting Integrations
• Custom Technology Solutions

Minimum Requirements

• Proven B2B sales experience.
• Strong business development background.
• Excellent communication skills.
• Professional presentation skills.
• Ability to build relationships quickly.
• Self-motivated and disciplined.
• Strong negotiation skills.
• Valid driver's licence (preferred).
• Own reliable transport (preferred).
• Computer literate.
• CRM experience advantageous.

Preferred Experience

Experience selling one or more of the following:

• IT Services
• Software
• Cloud Services
• Telecommunications
• Managed Services
• Business Automation
• Digital Marketing
• Technology Solutions

Key Competencies

• Results-driven
• Entrepreneurial mindset
• Strong relationship builder
• Excellent communicator
• Self-starter
• Commercial awareness
• Strategic thinking
• Problem solver
• High integrity
• Customer-focused
• Resilient
• Goal-oriented

Key Performance Indicators (KPIs)

The Business Development Partner will be measured on:

• Monthly sales revenue
• New clients acquired
• Qualified opportunities generated
• Conversion rate
• Customer retention
• Gross profit generated
• Client satisfaction
• Pipeline value
• Proposal-to-sale ratio
• Strategic partnerships established

What We Offer

• Established technology business
• Proven systems and operational processes
• Marketing support
• CRM and automation tools
• Technical implementation team
• Product training
• High-growth environment
• Flexible working arrangement
• Unlimited earning potential
• Opportunity for long-term partnership and ownership growth

Who We're Looking For

You are someone who:

• Loves winning new business.
• Builds lasting business relationships.
• Enjoys meeting decision-makers.
• Thinks like an entrepreneur rather than an employee.
• Wants to help build something meaningful.
• Is motivated by results, growth, and financial success.
• Takes ownership and accountability.
• Wants to create long-term value alongside the business.

Apply Now